PRIVACY POLICY

At Adamoon, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how we protect it, and what rights you have regarding your personal data.

We process personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By using our website or purchasing products from Adamoon, you acknowledge that your personal data may be processed as described in this Privacy Policy.

1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

Adamoon is responsible for the processing of your personal data in connection with our website, online store, customer service and orders.

If you have any questions about this Privacy Policy or about how we handle your personal data, you can contact us using the contact details provided at the bottom of this policy.

2. PERSONAL DATA WE COLLECT

Depending on how you interact with Adamoon, we may collect the following personal data:

  • First name and last name
  • Email address
  • Telephone number, if provided
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Payment and transaction information, where necessary for processing your order
  • Information you provide when contacting our customer service
  • Information you provide when subscribing to our newsletter
  • Technical information relating to your use of our website, such as IP address, browser type, device information and website activity, where permitted by law
  • Cookie and similar technology data, in accordance with our Cookie Policy

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

3. HOW WE USE YOUR PERSONAL DATA

We may process your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Processing payments
  • Delivering your products
  • Managing returns and refunds
  • Communicating with you about your order
  • Responding to questions or customer service requests
  • Managing and improving our website and online store
  • Preventing fraud, abuse and unauthorized transactions
  • Maintaining our business administration and financial records
  • Sending marketing communications, where you have provided the required consent or where otherwise permitted by law
  • Understanding how visitors use our website and improving the customer experience
  • Complying with legal and regulatory obligations

4. LEGAL BASIS FOR PROCESSING

We process personal data only where we have a valid legal basis to do so.

Depending on the situation, the legal basis may include:

Performance of a contract
We need certain information to process and deliver your order, handle payments, manage returns and provide customer service.

Legal obligation
We may process information where this is necessary to comply with applicable laws, regulations, accounting requirements or other legal obligations.

Consent
Where required, we will ask for your consent before processing your personal data, for example for certain marketing communications or non-essential cookies. You may withdraw your consent at any time.

Legitimate interests
We may process personal data where this is necessary for our legitimate business interests, provided that these interests do not override your fundamental privacy rights.

5. NEWSLETTER AND MARKETING

If you choose to subscribe to the Adamoon newsletter, we may use your email address to send you information about:

  • New collections
  • Product launches
  • Special offers
  • Promotions
  • Updates from Adamoon

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

Unsubscribing from marketing communications does not affect transactional emails relating to an order, such as order confirmations, shipping updates or refund information.

6. COOKIES

Adamoon uses cookies and similar technologies to operate, secure and improve our website.

Cookies may be used for purposes such as:

  • Remembering your preferences
  • Keeping your shopping cart functional
  • Processing and securing transactions
  • Understanding how visitors use our website
  • Improving website performance
  • Measuring the effectiveness of our marketing

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

For more information about the cookies we use and how you can manage your preferences, please see our Cookie Policy.

7. THIRD-PARTY SERVICE PROVIDERS

To operate our webshop and provide our services, we may use trusted third-party service providers.

These parties may process personal data on our behalf for purposes such as:

  • Hosting and operating our online store
  • Payment processing
  • Order fulfilment and delivery
  • Website analytics
  • Email and marketing services
  • Customer support
  • Fraud prevention and security
  • Accounting and administrative services

For example, our webshop may be operated using Shopify, and payments may be processed through third-party payment providers.

We only share the personal data that is reasonably necessary for the relevant service or purpose. Where required, we take appropriate measures to ensure that third parties process personal data securely and in accordance with applicable data protection laws.

Some third-party service providers may process data outside the European Economic Area (EEA). Where this occurs, we take appropriate measures and safeguards as required by applicable data protection law.

8. PAYMENT INFORMATION

When you make a purchase, payment information may be processed by the payment provider you choose.

Adamoon does not need to store your complete payment card details when these are processed directly by a payment service provider.

Payment providers may process your information in accordance with their own privacy policies and terms.

9. SHIPPING AND DELIVERY

To deliver your order, we may need to share relevant information with our shipping and delivery partners.

This may include:

  • Your name
  • Delivery address
  • Contact details where necessary
  • Order or shipment information

Only information necessary for the delivery of your order will be shared.

10. DATA SHARING

Adamoon does not sell your personal data.

We may share personal data with third parties where this is necessary to:

  • Process and deliver your order
  • Process payments
  • Provide customer support
  • Operate and maintain our website
  • Prevent fraud and maintain security
  • Comply with legal obligations
  • Provide services that you have requested

We may also disclose personal information where this is required or permitted by law, for example following a valid request from a competent authority.

11. INTERNATIONAL DATA TRANSFERS

Some of our service providers may be located outside the European Economic Area (EEA). As a result, your personal data may sometimes be transferred to or processed in countries outside the EEA.

Where personal data is transferred internationally, Adamoon will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection laws.

12. CHILDREN'S PRIVACY

Adamoon offers products for adults, children and babies. However, our website is intended to be used by adults and is not directed specifically at children.

We do not knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian where such authorization is required by applicable law.

When purchasing products for children or babies, the personal information collected is generally information relating to the purchasing customer, such as the customer's name, email address, billing address and delivery address.

If you believe that a child has provided us with personal data without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

13. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including fulfilling orders, providing customer service, complying with legal and accounting obligations, resolving disputes and enforcing our agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Where personal data is no longer required and there is no legal reason to retain it, we will delete it or anonymize it where reasonably possible.

14. DATA SECURITY

Adamoon takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

Depending on the circumstances, these measures may include:

  • Secure access controls
  • Password protection
  • Encryption where appropriate
  • Limited access to personal data
  • Secure payment processing through trusted payment providers
  • Regular review of security measures
  • Appropriate procedures for handling personal data

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

15. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Request restriction of certain processing activities
  • Object to certain processing of your personal data
  • Withdraw consent where processing is based on consent
  • Request portability of personal data you have provided to us
  • Lodge a complaint with a data protection authority

To exercise one of these rights, please contact us using the contact details below.

We may need to verify your identity before processing your request in order to protect your personal data.

16. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

Adamoon is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable laws.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

18. CONTACT

If you have any questions, requests or concerns regarding this Privacy Policy or the way Adamoon processes personal data, please contact us:

Adamoon
Email: info@adamoonwear.com

We will make reasonable efforts to respond to privacy-related requests within the time period required by applicable law.