RETURN & REFUND POLICY
RETURNS
You can return your order within 14 days of receiving it.
Returned items must be:
- Unworn, unused and unwashed
- In their original condition
- Free from stains, makeup, perfume, pet hair and other signs of use
- Returned with original tags and labels, where applicable
Gift cards are non-refundable.
HOW TO RETURN
To request a return, contact us at:
Email: info@adamoonwear.com
Please include your order number, name and the item(s) you wish to return. Do not send your return before receiving return instructions from Adamoon.
RETURN SHIPPING
Return shipping costs are the responsibility of the customer, unless the item is incorrect, defective or damaged upon arrival.
Please use a tracked shipping service and keep your tracking information. Adamoon is not responsible for returns that are lost or damaged during transit.
EXCHANGES
We do not offer direct exchanges. Please return the original item and place a new order for the desired product.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective or incorrect item, please contact us as soon as possible with your order number, a description of the issue and clear photos.
Email: info@adamoonwear.com
REFUNDS
Once your return has been received and approved, your refund will be processed within 3–7 business days.
Refunds are issued to the original payment method. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Original standard shipping costs will be refunded where required by applicable law. Return shipping costs are generally non-refundable.
SALE ITEMS
Sale items may be returned unless clearly marked as Final Sale, subject to applicable consumer law.
CONTACT
For questions about returns or refunds, please contact:
Adamoon
Email: info@adamoonwear.com